Customer Support Desk
For questions regarding active orders, food delivery status, or gifting inquiries.
Phone: +91 98765 43210 (Mon–Sun)
Billing & Payment Inquiries
Assistance with Cashfree payment settlements, double debits, or refund tracking.
Refund TAT: 5 to 7 business days
Operating & Corporate Address
Dingit Technologies / Tezikaro
Plot No. A-40, Sector 62, Electronic City,
Noida, Uttar Pradesh 201309, India.
Merchant & Kitchen Partners
Want to list your restaurant, cloud kitchen, or boutique on Ding Eats?
Onboarding & Vendor Partnerships
Grievance Redressal Mechanism
In accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023, the details of our designated Grievance Officer are set forth below:
Designated Grievance Officer
Mr. Sumit Jaiswal / Grievance Officer
Direct Redressal Email
Legal Entity Name
Dingit Technologies (Tezikaro)
Statutory Resolution Window
Acknowledgement within 48h · Resolution within 15 days
Official Physical Address for Notices
Dingit Grievance Cell, Plot No. A-40, Sector 62, Noida, Gautam Buddha Nagar, Uttar Pradesh 201309, India
Send Us a Message
Our support and compliance desk will get back to you within 24 business hours.